Once you express interest in my web design services and select a pricing package that suits your needs, I will discuss your requirements to understand how you want your website to look. I will then provide a mock-up template for you to choose from, based on your business type and services.

After you approve the mock-up and confirm you are happy with the layout, I will send you the terms and conditions to review, sign, and return before making payment. Payments can be made via online bank transfer, Stripe, or a payment link, depending on your preferred option.

Once payment is received, I will begin the design process and send a draft copy upon completion. Please note that after work has started, payments are non-refundable. However, if work has not begun, a refund can be issued within 24 hours should you change your mind for any reason.

Additionally, the number of edits, changes, and revisions included will depend on your selected package. Any further changes beyond the package limits will require additional charges, which must be agreed upon by both parties before implementation.

For organisations or companies with an existing website, I offer services for updating and improving WordPress websites. However, before providing a quote, I will need access to the backend of your WordPress site to assess the scope of work required. This evaluation will consider factors such as the number of pages, settings, plugins, and the theme used. The final pricing will depend on the workload, technical complexity, and any additional changes requested.

Organisations or companies with an existing website, 70% of the total fee must be paid upfront, with the remaining 30% due before completion or any final edits. Before starting any work or accepting payment, I will provide a terms and conditions document to ensure transparency and prevention of misunderstandings.

If you are not the decision-maker within your company or organisation, please obtain authorisation from a senior manager or relevant personnel before proceeding with any website updates. It is essential to be clear about your requirements, desired design, and ensure all necessary content is prepared to prevent delays within the agreed timeframe.

Once the website is finalised and handed over, any further changes will need to be agreed upon and paid for if necessary